# Filtering Options in the Breakdown Report

Users can click the **filter** icon to filter data in the breakdown report.

<figure><img src="/files/W8WhATY1gqSiMYYuD0WC" alt=""><figcaption></figcaption></figure>

## Service

This filters the report based on the selected service.

## Ordering data type

* **Completion date:** Shows orders based on when they were fulfilled/completed (i.e., **ETA** timestamp on the order).
* **Creation date**: Shows orders based on when they were originally created (i.e., **Created At** timestamp on the order)

{% hint style="info" %}
Use completion date for operational fulfilment tracking and use creation date for payment reconciliation (particularly for advanced payments).
{% endhint %}

## Report ordering type

* **Day**: Standard 00:00 to 23:59 time frame in the timezone of the venue
* **Shift**: Customised time frame using day offset setting
  * Day offset creates a shift buffer by adding hours to midnight. For example, if the day offset value is 6, the shift is set as 06:00 to 05:59 of the following day. This is useful for venues operating past midnight who want to capture sales after midnight as part of the previous day's shift.

{% hint style="info" %}
Day offset is an internal setting. If the Shift type is not working correctly, please reach out to support.
{% endhint %}

## Order type

* **All**: Shows all sales and refund orders.
* **Sale**: Shows only sales.
* **Refund**: Shows only refunds.

## Platform

* **All**: Shows orders from all platforms.
* **POS**: Shows only orders created in the POS.
* **Kiosk**: Shows only orders created in the Kiosk.
* **Web**:  Shows only orders created via Web/App.
* **iOS**: Shows orders created via iOS.
* **Android**: Shows orders created via Android.
* **Integration**: Shows orders created through integrations.
* **Call Center**: Shows orders created through the call centre.


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