# Customer Lookup

From the **Create Order** tab, users can search the entire customer database of all venues within the group. When a phone number is entered, search results display the customer's information such as the name, the venue associated, and past delivery addresses.

<figure><img src="/files/iwCpuwnyf6WVS6MPA21h" alt=""><figcaption></figcaption></figure>

## Creating a New Customer

If no customers match the phone number entered, you can click **Create New.** You will then be asked to enter the customer's details depending on the service needed.

{% content-ref url="/pages/0vxvWpAjwbe5fgNRnyBJ" %}
[Service Conditions](/pos/order-creation/service-conditions.md)
{% endcontent-ref %}

<figure><img src="/files/iJgc3NvG0jjjB1hJcZzl" alt=""><figcaption></figcaption></figure>


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