> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/call-centre/customer-lookup.md).
# Customer Lookup
From the **Create Order** tab, users can search the entire customer database of all venues within the group. When a phone number is entered, search results display the customer's information such as the name, the venue associated, and past delivery addresses.
## Creating a New Customer
If no customers match the phone number entered, you can click **Create New.** You will then be asked to enter the customer's details depending on the service needed.
{% content-ref url="/pages/0vxvWpAjwbe5fgNRnyBJ" %}
[Service Conditions](/pos/order-creation/service-conditions.md)
{% endcontent-ref %}
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