Delivery Surcharges

Delivery surcharges allow venues to apply additional fees to certain delivery areas within their defined delivery zones. These can be set based on distance or by drawing surcharge areas within the main delivery area.

When a customer enters their delivery address, the system automatically calculates the correct delivery charge. The surcharge is included in the delivery fee shown. Customers do not see a separate surcharge line.

Surcharge Areas

Surcharge areas are custom-shaped areas within the defined delivery area. Multiple surcharge zones can be created, each with an additional fee. If a delivery address falls within multiple surcharge zones, the lowest applicable surcharge is applied.

Distance-Based Surcharges

Charges can be calculated based on straight-line distance from the venue to the delivery address. It can be set for specific distance ranges (in meters).

For example:

0-2,000m — €0 extra

2,001-4,000m — €2 extra