# Delivery Surcharges

Delivery surcharges allow venues to apply additional fees to certain delivery areas within their defined delivery zones. These can be set based on distance or by drawing surcharge areas within the main delivery area.

{% hint style="info" %}
When a customer enters their delivery address, the system automatically calculates the correct delivery charge. The surcharge is **included** in the delivery fee shown. Customers **do not** see a separate surcharge line.
{% endhint %}

## Surcharge Areas

Surcharge areas are custom-shaped areas within the defined delivery area. Multiple surcharge zones can be created, each with an additional fee. If a delivery address falls within multiple surcharge zones, the lowest applicable surcharge is applied.

{% hint style="warning" %}
If the surcharge zone is outside of the main delivery area it will not be possible to place a delivery. All zones must be inside of the main zone.
{% endhint %}

<figure><img src="/files/jem9CnoB4a6SvB1GINYR" alt=""><figcaption></figcaption></figure>

## **Distance-Based Surcharges**

Charges can be calculated based on straight-line distance from the venue to the delivery address. It can be set for specific distance ranges (in meters).

> **For example:**
>
> 0-2,000m — €0 extra
>
> 2,001-4,000m — €2 extra


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