For the complete documentation index, see llms.txt. This page is also available as Markdown.

Common Reasons Why Discounts Don't Work

User Not Eligible

If the customer is not listed under the Consumers tab, the discount will not apply.

Common Scenario

The email that received the discount code differs from the email used to log in on the website or app.

How to Verify

Navigate to the discount consumer tab, then search for the customer's email to confirm eligibility.

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