# Actions

When you click on the **Actions** button during an active delivery, you can:

* **Delay**
* **Call customer**

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2Fc9GFLTS58ru4mrbHSNBV%2Fimage.png?alt=media&#x26;token=99e995f2-4e3d-4e31-b7a0-098c567eec4a" alt="" width="263"><figcaption></figcaption></figure>

{% columns %}
{% column %}

## Delay

Extend the ETA by selecting a specific delay (e.g., 5 minutes, 10 minutes)

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2F4FrLI5c7oT2S1kmicZDS%2Fimage.png?alt=media&#x26;token=f18da07a-1063-4d58-819d-45fe3ee7a481" alt="" width="261"><figcaption></figcaption></figure>
{% endcolumn %}

{% column %}

## Call Customer

Quickly place a call to the customer using the phone number linked to the order.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2FVcTlCrhRQaRL1t7uEGA1%2Fimage.png?alt=media&#x26;token=0d928ca9-3e28-4c13-b682-1c7a69283626" alt="" width="264"><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}
