# Check-In Settings

{% hint style="info" %}
These settings are configurable through the support team.
{% endhint %}

There are two configurable settings that determine when a driver can mark themselves as **Ready** in the app:

## Check-In Distance

* This setting defines **how close the driver must be to the venue** before they are allowed to check in.
* The distance is configured in **metres** (e.g., 100m).
* This ensures that a driver can only mark themselves as waiting once they are **physically near the venue**.

## Check-In Frequency

* This setting controls **how often a driver is allowed to check in** (e.g., once every 10 minutes).
* It prevents drivers from repeatedly ending their shift and checking in again in order to reset their waiting time.
* The frequency rule helps maintain **fairness** by ensuring that the driver who has genuinely been waiting the longest is prioritised for the next order.
* The interval can be customised (e.g., set to 10 minutes,  set to 15 minutes, or another suitable duration).


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