Customer Information from Integrations

Platforms do not provide full customer details to the POS. Customer email address and phone number are not provided.

Venues receive:

• Customer name (in some cases)

• Delivery address (only if the venue is responsible for delivery — known as Delivery by Merchant)

• Masked phone number — calls are routed via a platform with a PIN code system

Phone Number Masking

On the phone number and receipts, masked phone numbers appear in this format: [Phone Number].[PIN Code]

When using the driver app, the system automatically dials the masked number and it tells the user the PIN.