> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/invoicing/online-invoicing/invoice-content/orders/sale-and-refund-order.md).
# Sale and Refund Order
Each payment is shown as an individual row — partial
refunds on active orders appear as separate negative entries alongside the original payment. The service fee is only distributed to positive
\
payments; refund payments carry no service charge.
If a refund is processed for a sale order, it will be listed in the Orders section as multiple line items. Fees are applied accordingly depending on the type.
For example, Order # 302 contains a sale payment for €22.43 which is applied a service charge and the appropriate card fees. Order # 302 is listed in a second line item as a refund of €5.00 was processed. This refund is applied the appropriate refund fee but no service charge.
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