Sale and Refund Order

Each payment is shown as an individual row — partial refunds on active orders appear as separate negative entries alongside the original payment. The service fee is only distributed to positive payments; refund payments carry no service charge.

If a refund is processed for a sale order, it will be listed in the Orders section as multiple line items. Fees are applied accordingly depending on the type.

For example, Order # 302 contains a sale payment for €22.43 which is applied a service charge and the appropriate card fees. Order # 302 is listed in a second line item as a refund of €5.00 was processed. This refund is applied the appropriate refund fee but no service charge.