Applied to venue's portion of the order value (excluding service fee charged to customer).
Flat Fees
Fixed amount per order regardless of order value.
Refund Fee
Applied every time a refund is made, whether it's a sale refund or a retroactive refund.
A sale refund refers to a refund issued on a sale order. This means that the refund is issued while the order is still active (Active Order Refund). This is an example of how a sale refund looks like in the order:
