For the complete documentation index, see llms.txt. This page is also available as Markdown.

Map

Accessing the Map

In the Admin Portal, navigate to Logistics > Map.

Filtering Options

  • Date: allows you to filter orders by selected date range

  • Client Type: allows you to filter based on the platform where the order was placed (e.g., POS, Kiosk, Integration, etc.)

  • Provider: allows you to filter based on the provider where the order was placed (e.g., POS, Online, Just Eat, etc.)

  • Drivers: allows you to filter based on the driver assigned to the order

Tabs

  • Heatmap (currently selected): Shows the density of orders.

  • Order pins: Displays each order as an individual pin on the map instead of grouped into a heatmap.

  • Delivery configuration: Used to configure your delivery area, such as delivery zones, distance limits, or delivery fees (depending on your setup).

Heatmap

The Heatmap displays where customer orders are concentrated within the selected date range.

  • 🔴 Red areas = Highest concentration of orders.

  • 🔵 Blue areas = Lower concentration of orders.

This helps you quickly identify where most of your deliveries are going.

Order Pins

This shows the exact pin locations of each delivery order within the selected date range.

Once you click an order pin, few information of the order will appear.

  • Order number

  • Status of the order

  • Total amount

  • Created at

  • Driver assigned

Clicking “Details” will direct you to the actual order page.

Delivery Configuration

The Delivery Configuration map lets you view the delivery area for the venue.

Venue Location

  • The Red marker indicates the venue's location.

Main Delivery Area

  • The red shaded polygon represents the venue's main delivery zone.

  • Customers whose addresses fall inside this area are eligible for delivery.

Surcharge Zones

  • This shows areas where surcharge fees apply on top of the standard delivery fee.

  • Customers whose addresses fall inside these areas are eligible for delivery with a configurable additional charge. (Delivery Surcharges)

To update your venue's delivery area and surcharge zones, please refer to Defining Delivery Areas.

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