Product Upsells

Product upsell functionality allows venues to promote complementary items during the ordering process.

An upsell is linked directly to a specific product within the system. The upsell will only appear when the corresponding trigger product is added to the basket.

For example:

If a customer adds coffee to their basket, the system may prompt them with a suggestion such as:

"Would you like to add a dessert?"

Relevant dessert items (e.g., brownies, pastries) will be shown as upsell options.

Upsells are not applied as modifiers to the product. Instead, they are put through as completely separate products when sold.