# Creating Product Upsells

## Creating the Customisation

1. In the [**Admin Portal**](https://admin.gobossit.com/), navigate to **Menu** > **Customisations**.
2. Click **Add Customisation**.
3. Fill in the following fields:
   1. **Name** — internal reference for the customisation
   2. **Display Name** — this will appear as the header in the upsell prompt (e.g., *Would you like to add a dessert?*)
   3. **Type** — select Upsell
   4. **List Order** — define the positioning (ascending order)
4. Click **Create** to save the customisation.
5. Once created, click on the customisation and navigate to **Selection options**.
6. Click **Add product** or **Add multiple**.
7. Select the product(s) you want to put in the upsell.
8. You have the option to override the product name and price for the upsell if needed.
9. Click **Save**.

## Assigning the Customisation to a Product

1. In the [**Admin Portal**](https://admin.gobossit.com/), navigate to **Menu** > **Products**.
2. Select the **product** you wish to assign an upsell to (e.g., coffee)
3. Go to the **Customisations** tab and click **Add customisation.**
4. Select the **customisation** you want to upsell.
5. Click **Save**.

{% hint style="danger" %}
Don't forget to **sync the menu** after making changes.
{% endhint %}


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