Order History

The Order History Page provides a complete record of all previous orders. Users can view order details, including the order date, items purchased, quantities, payment status, and order status.

Accessing Order History

In the Admin Portal, navigate to Orders > History.

On this page, you can manually select the desired date range and enter the Order Number in the Search bar.

You can also search using Just Eat's order number.

To further narrow your search, click the Filter icon located to the right of the Calendar selection button. Use the available filter options to help locate the order.

Once you click the search icon next to Order #, an additional search bar will appear. You can use it to further narrow down your search.

- Export to export file of all order you selected

Filtering Order History

• Service — How the order was fulfilled (Delivery, Collection, Seating, Takeaway, etc.)
• Order Status — Order's current status (Order Status)
• Order Source — POS, Online, Deliveroo, Just Eat, Uber, All
• Client — POS, Kiosk, Call centre, Web, IOS, Integration, Android
• Payment Method — Card, Cash, Online Cash, Anyexcuse, Just Eat, Deliveroo, Uber (Payment Tenders)
• Contains Payment Type — Credit or Debit (Debit refers to refunds during checkout)
• Tag — Comp/Void tags
• Order Type — Sale or Refund (Refund refers to Retroactive Refund)
• Paid — whether the order is paid or not