# Force Payment

When you click on **Force payment,** a warning appears:

***"**&#x46;orce Payment* *creates a payment record without contacting the terminal. Use only if integration fails. Check the terminal — if the transaction succeeded, long press Force Payment to confirm."*

As the message suggests, tap and hold **Force payment** to confirm that the payment has been processed successfully on the terminal.

<figure><img src="/files/XlfnRlOZYOT25NnbUebu" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If Force payment was used, any refund on the payment will fail. Force refund functionality must be used.
{% endhint %}


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