> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/points/points-history-for-a-customer.md).

# Points History for a Customer

To view the record of points earned and used for a specific customer:

1. In the [**Admin Portal**](https://admin.gobossit.com/)**,** go to the **group level.**
2. Navigate to **Consumers**.
3. Locate the customer.
   * You can search by customer's **name, phone number, or email address.**
4. Click the customer.

## Details tab

On the **Details** tab, you can see the customer's **Points Balance**.

<figure><img src="/files/bPU0Ni4lvvMGfUXJa43M" alt=""><figcaption></figcaption></figure>

## Points tab

On the **Points** tab, you have a detailed history of the **amount of points earned or used**. You can click on **Order** to go to the specific order tied to the points earn or used.

You can also:

* Filter by type and/or source.
* Select a date range.
* Export to XSLX.

<figure><img src="/files/KUC9lJFbcA13OhzwxIMZ" alt=""><figcaption></figcaption></figure>


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