# Redeeming Points (POS)

To use points during checkout:

1. On the Checkout page, click **Points**.
2. Scan the **QR code** to load the customer's profile.
3. The system will display the **points balance** of the customer, and the amount of **points available to be used** for the order.
4. Toggle **Use points** to enable redemption.
5. Enter the number of points the customer wants to use.
6. Click **Apply**.

<figure><img src="/files/sF5Jy8trZyfZp3wWY2pL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/YLh5YCsjSopt2Sm6gNUX" alt=""><figcaption></figcaption></figure>

Point redemptions that have been applied to an order will be recorded in the **Discounts** tab in History. You can also delete it to remove it from the order.

<figure><img src="/files/0Dv8Fufat8Fj1xAGwcAk" alt=""><figcaption></figcaption></figure>


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