> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/points/using-points.md). # Using Points When a customer pays with points, points can be applied toward the order's total — but a few things affect how much of the order is eligible. ## Alcohol In locations where local regulations don't allow discounts on alcohol, the alcohol portion of the order is excluded before points are calculated, and points apply to the rest of the order. Everywhere else, alcohol is included like any other item. ## Tips Points can never be used to cover tips. Tips must always be paid separately, on top of any points used. ## Points and Vouchers When a customer uses both points and a voucher on the same order, the maximum usable value of points is applied first. The voucher's value is then calculated based on the remaining total. ## **Using Points Together with Discounts and Vouchers** Points, discounts, and vouchers can all be applied to the same order — customers aren't limited to using just one. This still works even when the order includes alcohol, discount-blocked products, or a tip, since each value is calculated dynamically. If a meal contains an alcohol item, only that item's fair share of the meal's price is excluded before points are calculated — not the whole meal. (See the Discounts documentation [Meals and Proportional Exclusion](/discounts/discount-block-web-app-only/meals-and-proportional-exclusion.md) for the full formula and worked example.) Note that a product marked as discount-blocked has no effect on points — that setting only applies to discounts, so points can still be earned or spent on the full eligible amount --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.bossithq.com/points/using-points.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.