Caller ID

1. In the POS, go to Settings.

2. Under Other, select Phone call provider.

   1. None — No phone call provider used.

   2. Webhook — Phone integration that operates via the internet.

   3. CID — Physical dongle that is plugged into the system and uses CID Easy technology.

When a call comes in, simply tap on the call from the Incoming calls queue. This prompts the user to choose the service needed for the order.

If the customer calling is recognised by the customer database, the information will be filled in automatically.