# Delivery Statuses ## Left venue Orders that have departed from the store/restaurant but are not the active delivery in progress. This means that the customer cannot see the location of the order if they are tracking it via Web/App. ## Started The order is actively being delivered to the customer. This means that the customer can see the driver location via Web/App. ## Arrived to Customer The driver has reached the delivery location. ## Delivered The order has been successfully handed over to the customer. ## Completed This is the order status after cashout has been processed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bossithq.com/pos/driver-station/delivery-statuses.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.