Delivery Statuses

Left venue

Orders that have departed from the store/restaurant but are not the active delivery in progress. This means that the customer cannot see the location of the order if they are tracking it via Web/App.

Started

The order is actively being delivered to the customer. This means that the customer can see the driver location via Web/App.

Arrived to Customer

The driver has reached the delivery location.

Delivered

The order has been successfully handed over to the customer.

Completed

This is the order status after cashout has been processed.