> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/pos/driver-station/delivery-statuses.md).

# Delivery Statuses

## Left venue

Orders that have departed from the store/restaurant but are not the active delivery in progress. This means that the customer cannot see the location of the order if they are tracking it via Web/App.

## Started

The order is actively being delivered to the customer. This means that the customer can see the driver location via Web/App.

## Arrived to Customer

The driver has reached the delivery location.

## Delivered

The order has been successfully handed over to the customer.

## Completed

This is the order status after cashout has been processed.


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