Last updated
Preset Notes are pre-written modifiers, kitchen instructions, or customer requests configured in the Admin Portal. These are typically used to save time and reduce manual typing errors when staff add common instructions to an order on the POS.
To manage preset notes, go to the Admin Portal, then navigate to Venue > Preset Notes.
To create a new preset note, click the Add note button in the top right corner of the page. You will need to enter the note's text (e.g., "Add Salt") and select its designated type.
Order Item: These notes apply to specific items within an order. For example, "No ice" applies directly to a specific beverage or food product within the customer's basket.

Order: These notes apply to the order as a whole. Examples include "Add chopsticks" or "Add Cutlery," which dictate how the overall order should be packaged or fulfilled, rather than modifying a single item.

Last updated