> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/pos/order-creation/adding-a-product/notes/preset-notes.md).
# Preset Notes
Preset Notes are pre-written modifiers, kitchen instructions, or customer requests configured in the Admin Portal. These are typically used to save time and reduce manual typing errors when staff add common instructions to an order on the POS.
## Managing Preset Notes
To manage preset notes, go to the [**Admin Portal**](https://admin.gobossit.com/), then navigate to **Venue > Preset Notes**.
### Adding a Preset Note
To create a new preset note, click the **Add note** button in the top right corner of the page. You will need to enter the note's text (e.g., "Add Salt") and select its designated type.
* **Order Item:** These notes apply to specific items within an order. For example, "No ice" applies directly to a specific beverage or food product within the customer's basket.
* **Order:** These notes apply to the order as a whole. Examples include "Add chopsticks" or "Add Cutlery," which dictate how the overall order should be packaged or fulfilled, rather than modifying a single item.
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