Address / Delivery

Address Lookup

When adding an address, there are three search options you can use:

• Default search

  • Start typing the address and the system will search via the map database to suggest matches

• Reserve search

  • Enter only the postcode to bring up matching addresses within that area

• Manual input

  • Manually enter details like flat number, street address, and postcode without relying on search results

The address search shows a pin on the map for users to check if the location is correct.

Delivery Area

For Delivery orders in the POS, if the address entered is outside the serviceable delivery zone, a message will appear alerting you.

You'll be prompted to either:

• Accept the order, with the option to add or waive a delivery surcharge, or

• Reject the order, if the venue chooses not to serve that address

The ability to edit delivery surcharge is controlled by three different permissions:

• User can edit delivery surcharge — for clearing or editing the Delivery surcharge field.

• User can waive delivery surcharge — for waiving delivery surcharge

• User can waive all delivery charges — for waiving all delivery charges (basic + surcharge)