# Pre Order

To place a pre-order, you can easily enter the order details into the POS system, **including the desired collection or delivery time specified by the customer**. This order will then be displayed on the appropriate Kitchen Display System (KDS) when it is time to start preparing the food.

When entering the customer information, you can **adjust the time**.

1. Click on the **Time** option.
2. Select the appropriate **date and time**. Or you can also use the pre-set offsets from the current time.
3. Click **Save.**

{% hint style="danger" %}
Please note that the time should be entered in a **24-hour format**.
{% endhint %}

<figure><img src="/files/kHX6RV0nMed2fKFjlFgE" alt=""><figcaption></figcaption></figure>

## Time Slots

The pre-order screen also shows you a list of **time slots for the selected day** with the corresponding **number of orders**. This helps staff easily visualize available ordering windows for the selected day. This supports better planning and ensures orders are spaced out in a manageable way, especially during busy periods.

<figure><img src="/files/AeKwd2j9ml9ezYmqi2fh" alt=""><figcaption></figcaption></figure>


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