# Restrictions

Orders from previous days are locked for editing—only refunds or viewing are allowed.

A pop-up message will display: *"This order cannot be changed. The order is associated with a closed shift or too much time has passed since the order was created. If you would like to view the order press View, if you need to process a refund press Refund."*

<figure><img src="/files/chwqozjglm5ycoCfbhf1" alt=""><figcaption></figcaption></figure>

{% content-ref url="/pages/N1kfQQt2ODynMteUS4HT" %}
[Retroactive Refund](/refunds/types-of-refunds/retroactive-refund.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

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```
GET https://docs.bossithq.com/pos/order-modification/changes-to-an-order/restrictions.md?ask=<question>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
