> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/pos/order-modification/details/comp-void.md).

# Comp / Void

The Comp / Void function is used to remove an order from sales records, either because it should not be charged to the customer (comp) or because it was entered in error and will not be fulfilled (void).&#x20;

## Comp Vs Void

**Comp**: Used when the order was fulfilled and stock was actually used for the order

**Void**: Used when the order was placed incorrectly or is no longer required and stock was not used for the order

## Confirmation

A confirmation message will display: *"Keep stock usage? Do you want to keep the stock usage for this order? If you click "No" there will be no stock records for this order, if you click "Yes" there will be records for stock usage for this order."*

User can then choose whether to Void or Comp the order.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2FJb9c6Sg9XYrfQGH6uBPL%2Fimage.png?alt=media&amp;token=5f2af924-60a4-4ef4-a8d6-b969d00b837f" alt=""><figcaption></figcaption></figure>

## Comp / Void Reason

Based on your previous selection, a "Comp reason" or "Void reason" pop-up will appear. You can select from pre-defined options (e.g., Dissatisfied guest, Incorrect entry, Spillage, etc.). You can also select **Other** and manually enter the reason.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2F1zaqvb8hkcnB1fNQiyea%2Fimage.png?alt=media&amp;token=953fd6b9-3819-45ba-bda3-f7992efd9bb0" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2F0vMjXI7tOuk5DZL0zRBC%2Fimage.png?alt=media&amp;token=53fadcb6-c2ee-4ed3-b1d9-dc6999b22059" alt=""><figcaption></figcaption></figure>


---

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