Comp / Void

The Comp / Void function is used to remove an order from sales records, either because it should not be charged to the customer (comp) or because it was entered in error and will not be fulfilled (void).

Comp Vs Void

Comp: Used when the order was fulfilled and stock was actually used for the order

Void: Used when the order was placed incorrectly or is no longer required and stock was not used for the order

Confirmation

A confirmation message will display: "Keep stock usage? Do you want to keep the stock usage for this order? If you click "No" there will be no stock records for this order, if you click "Yes" there will be records for stock usage for this order."

User can then choose whether to Void or Comp the order.

Comp / Void Reason

Based on your previous selection, a "Comp reason" or "Void reason" pop-up will appear. You can select from pre-defined options (e.g., Dissatisfied guest, Incorrect entry, Spillage, etc.). You can also select Other and manually enter the reason.