Comp / Void on Paid Orders

Paid orders cannot be comped or voided. A full refund must be processed before proceeding with Comp/Void.

1. On the Checkout page, click the History button.

2. On the Payments tab, click the Refund button next to the payment.

3. Once the payment has been refunded, click Comp/Void.

4. Select whether to Comp or to Void and provide the Reason.

5. Click Send.