# Customer Waiting

#### Function

Marks and order to indicate that the customer has checked in and is waiting onsite.

#### When to Use

For early arrivals when you don't want to trigger preparation immediately but want staff to be aware that the customer is present.

#### Effect

Displays a "Waiting" tag on the order in the system.

<figure><img src="/files/5S5BrIWtPOE0iZlc5741" alt=""><figcaption></figcaption></figure>


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