This configuration is based on your operating system:
A popup will appear requesting device connection permissions. Select Allow to proceed.
From the Receipt Printer settings, click on USB device. A popup will display available USB devices. Select your printer from the list then click Connect to establish the printer connection.
Step 1: Install Zadig Software
Download and install Zadig, a USB driver management tool required for Windows printer connectivity.
Open Zadig application. Click Options and enable List all devices option
Step 3: Select Printer Device
From the device list, locate Printer Gadget.
Step 4: Install Driver
Ensure the target driver is set to WinUSB then click Install WCID Driver.
Step 5: POS Configuration
From the Receipt Printer settings, click on USB device. A popup will display available USB devices. Select your printer from the list then click Connect to establish the printer connection.
Press the Test button to verify printer connectivity. This will print something out.
If the paper is feeding but no text is printed, the paper roll is like loaded incorrectly. Flip the paper to ensure the thermal side of the paper is facing the correct direction.
Automatic Receipt Printing
To enable automatic printing of new orders:
In the POS, go to Settings.
Under Order, navigate to Print receipt for new order.
Set to Yes to enable it.
If this is set to No, receipts will not print automatically after an order is created.
