> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/refunds/types-of-refunds/active-order-refund/issuing-an-active-order-refund/partial-refund.md).

# Partial Refund

Partial refund is available when paid amount is greater than total amount of the order. This may happen when an order item is removed, or a discount was applied after payment.

1. Locate the **order** in POS, then click on **Checkout**.
2. Go to the **Order Items** tab.
3. **Delete** the product(s) by tapping the **three dots** beside the item.
4. Once the **product(s)** have been removed, go back to the **Payment** tab and click the **History** button.

<figure><img src="/files/n5MVNMLHMNdqkeA7SBTj" alt=""><figcaption></figcaption></figure>

5. Click the **Partial refund** button next to the payment.

<figure><img src="/files/MwW8Up7BcD0BHly3j63U" alt=""><figcaption></figcaption></figure>

Once a partial refund has been issued, it will be available in the **Payment History.**

1. On the Checkout page, click the **History** icon and go to the **Payments** tab.
2. Expand the payment to see the history of refund(s) on the payment.

<figure><img src="/files/11OntlanJLGTR147LMGA" alt=""><figcaption></figcaption></figure>


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