Retroactive Refund in the Admin Portal

To find or export retroactive refunds in the Admin Portal:

1. Navigate to Orders.

2. Select the desired date range to view orders within that period.

3. Filter by Order type > Refund.

4. Exporting the filtered orders is optional. If needed, you can export the filtered orders by clicking on the Export button.

From the retroactive refund order in the Admin Portal, you can view the original order that the refund is linked to.

1. In the Admin Portal, navigate to Orders.

2. Locate the retroactive refund and open it.

3. On Parent order, click View parent order.