# Waiting Room

The **Waiting Room** is a feature that temporarily holds new orders before they are processed or sent to the kitchen.

If a venue has the Waiting Room enabled, each service can be configured to **use or skip** the Waiting Room. When enabled for a service, new orders of that type will appear in the Waiting Room screen, instead of being sent directly to the kitchen.

> For example:
>
> You might enable the Waiting Room for Delivery orders to allow review or grouping, while Table orders can bypass it for faster service.

{% content-ref url="/pages/aDSCLu5l3FYxTSfwaZZW" %}
[Waiting Room](/pos/waiting-room.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bossithq.com/services/waiting-room.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
