Waiting Room

The Waiting Room is a feature that temporarily holds new orders before they are processed or sent to the kitchen.

If a venue has the Waiting Room enabled, each service can be configured to use or skip the Waiting Room. When enabled for a service, new orders of that type will appear in the Waiting Room screen, instead of being sent directly to the kitchen.

For example:

You might enable the Waiting Room for Delivery orders to allow review or grouping, while Table orders can bypass it for faster service.