> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/services/waiting-room.md).

# Waiting Room

The **Waiting Room** is a feature that temporarily holds new orders before they are processed or sent to the kitchen.

If a venue has the Waiting Room enabled, each service can be configured to **use or skip** the Waiting Room. When enabled for a service, new orders of that type will appear in the Waiting Room screen, instead of being sent directly to the kitchen.

> For example:
>
> You might enable the Waiting Room for Delivery orders to allow review or grouping, while Table orders can bypass it for faster service.

{% content-ref url="/pages/aDSCLu5l3FYxTSfwaZZW" %}
[Waiting Room](/pos/waiting-room.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.bossithq.com/services/waiting-room.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.