Attendance
The Attendance page allows managers to review and manage employee working hours by comparing scheduled shifts with actual worked time. It provides a clear overview of attendance, breaks, and any discrepancies that require attention.
If there are missing clock-ins, clock-outs, or incomplete attendance records, the affected day is highlighted in red, making it easy to identify shifts that require review.
Accessing the Attendance Page
Only users with this permission can access this page: "User can access attendance".
In the Admin Portal Venue level navigate to Workforce > Attendance.
Changing the Attendance View
Attendance is displayed by week, with employees grouped under their assigned department.
Navigate Between Weeks
Use the Previous and Next arrows at the top of the page to move between attendance periods.
You can:
View the current week.
Navigate to previous weeks to review historical attendance.
Move to future weeks to view scheduled attendance.
The Attendance page automatically updates to display the selected week.
Change the Time Format
Attendance times can be displayed in either:
24-hour format (e.g. 14:00–22:00)
12-hour format (e.g. 2:00 PM–10:00 PM)
Switching between time formats changes only how the times are displayed and does not affect the recorded attendance data.
Filters
Clicking the filter icon opens a filter panel with:
Search — free-text search, likely by staff name.
Department — dropdown to filter the table down to one or more departments (e.g. Drivers, Inner Staff).
Occupation — dropdown to filter by role/job title within a department.
Clear filters — resets all filter selections back to default (no filters applied).
Content
Day sections
Each day of the selected week has its own collapsible section.
The day header shows a total for that day: total hours and total cost.
A + button on the day header allows adding a new shift entry directly for that day.
Department/group rows
Staff are grouped under their department (e.g. Drivers, Inner Staff).
Each group row is collapsible and shows subtotals for that group across all columns (Scheduled Work, Actual Work, Scheduled Break, Actual Break, Total Scheduled, Total Worked), including cost in brackets.
Individual staff rows
Each employee record displays:
Scheduled Work
The shift assigned to the employee in the roster.
Actual Work
The hours recorded from the employee's clock in and clock out events.
Scheduled Break
The break planned in the roster.
Actual Break
The break recorded during the employee's shift.
Total Scheduled
Total scheduled working hours for the day.
Total Worked
Total hours actually worked after attendance has been recorded.
Adding or Editing Attendance
Attendance can be adjusted directly from this page.
To add or edit attendance:
Locate the employee and date.
Click the + button in the relevant section.
Enter the required work or break times.
Save your changes.
Managers can update attendance to correct:
Missed clock-ins
Missed clock-outs
Incorrect working hours
Break adjustments
Manual attendance entries
Attendance Discrepancies
When the system detects missing or incomplete attendance information, the affected day is highlighted in red.
Common reasons include:
The employee was scheduled but did not clock in.
The employee forgot to clock out.
Attendance has not yet been entered.
Scheduled hours do not match the recorded working hours.
Incomplete or missing break records.
A highlighted day acts as a visual warning that attendance requires review before payroll is processed.
Example
In the example above, Friday and Saturday is highlighted in red.
This indicates that one or more attendance records for that day contain a discrepancy, such as:
Missing clock-in or clock-out records.
Scheduled shifts with no recorded work.
Incomplete attendance information requiring manager review.
Managers should open the highlighted day, review each employee's attendance, and update any missing information before finalising payroll.
Attendance Limits
The Attendance page highlights when employees exceed or fall below their configured daily or weekly working hour limits. This makes it easier to identify attendance records that require review before payroll or schedule approval.
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