Resetting a User's Credentials

In the Admin Portal

In the Admin Portal:

1. Log in to the Admin Portal and navigate to Workforce > Users.
2. Select the relevant user.
3. To reset credentials:

   1. For the Personal PIN, click on Reset personal PIN / Re-activate.
   2. For the Venue PIN, click Reset Till / POS PIN.

In the POS

In the POS:

1. In the POS, click on the Settings icon.
2. Select Staff Management.
3. Select the relevant staff member.
4. To reset credentials:

   1. For the Personal PIN, click on Reset personal PIN / Re-activate.
   2. For the Venue PIN, click Reset Till / POS PIN.