# Phone Number Verification

Venues may choose to enable phone number verification via SMS. This setting prevents abuse of rewards schemes.

## Welcome Points

Optionally, after successful verification, customers can receive welcome points as part of the venue’s loyalty scheme.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2FD0B3MBrr6L3MykBq0Keo%2Fimage.png?alt=media&#x26;token=8f0752eb-bded-4d5d-a7d2-6dce4763ab61" alt=""><figcaption></figcaption></figure>

> This configuration is not available via the Admin Portal. This feature must be requested directly with the support team.

## Loyalty Migration Significance

Phone number verification is essential when transferring existing loyalty points from a previous system. The verified number is used to match the customer’s old account with their new one in the POS, ensuring that any carried-over points are awarded to the correct person and are rewarded only once.

{% content-ref url="../../../points/loyalty-migration" %}
[loyalty-migration](https://docs.bossithq.com/points/loyalty-migration)
{% endcontent-ref %}