# Workload Workload modes control how the system estimates order readiness by adjusting the **preparation time**, **internal cooking time,** and **delivery duration** based on operational demand. The system updates cooking and delivery time estimates according to the venue's workload mode. When a venue is busy, customers will see longer wait times or later available time slots. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bossithq.com/workload.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.