# Impact of Workload Values on ETA and other Order Timestamps

Workload values determine how the order's ETA and other timestamps are calculated. These values determine both what the customer sees as their expected wait time and when the order is displayed to the KDS for preparation.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bossithq.com/workload/impact-of-workload-values-on-eta-and-other-order-timestamps.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.