> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/workload/workload-mode-for-scheduled-orders.md).

# Workload Mode for Scheduled Orders

## Fixed Workload Levels by Time of Day (UTC Timezone)

For scheduled orders placed well **in advance** (beyond a configurable threshold which is 90 minutes by default), the system applies a **fixed workload level** based on the estimated time of arrival of the order, rather than the venue's real-time workload. This approach ensures that preparation and delivery times align with the expected operational conditions at the time of fulfilment.

| Time Range    | Workload Level |
| ------------- | -------------- |
| 16:00 — 18:00 | Moderate       |
| 18:00 — 20:00 | Busy           |
| 20:00 — 21:30 | Moderate       |
| 21:31 — 15:59 | Quiet          |


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