Workload Mode for Scheduled Orders

Fixed Workload Levels by Time of Day (UTC Timezone)

For scheduled orders placed well in advance (beyond a configurable threshold which is 90 minutes by default), the system applies a fixed workload level based on the estimated time of arrival of the order, rather than the venue's real-time workload. This approach ensures that preparation and delivery times align with the expected operational conditions at the time of fulfilment.

Time Range	Workload Level
16:00 — 18:00	Moderate
18:00 — 20:00	Busy
20:00 — 21:30	Moderate
21:31 — 15:59	Quiet