# Workload Mode for Scheduled Orders

## Fixed Workload Levels by Time of Day (UTC Timezone)

For scheduled orders placed well **in advance** (beyond a configurable threshold which is 90 minutes by default), the system applies a **fixed workload level** based on the estimated time of arrival of the order, rather than the venue's real-time workload. This approach ensures that preparation and delivery times align with the expected operational conditions at the time of fulfilment.

| Time Range    | Workload Level |
| ------------- | -------------- |
| 17:00 — 19:00 | Moderate       |
| 19:01 — 20:59 | Busy           |
| 21:00 — 22:30 | Moderate       |
| 22:31 — 16:59 | Quiet          |

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