Toggling Providers On/Off

Provider management functions are permission-based. Only users with these permissions can access and manage providers:

• User can sync venue provider menus

• User can toggle venue provider activity

These are split into two permissions to separate routine menu updates from higher-impact actions like disabling providers. Syncing the menu is generally safe as it's for pushing menu updates. On the other hand, enabling or disabling providers carries broader business implications so it can be limited to certain authorized users.

Toggling providers on and off allows you to control whether a provider is accepting orders. This is useful for managing order volume during busy periods or temporarily pausing a provider for operational reasons. Turning a provider off prevents new orders from coming in, which helps when staff cannot handle additional demand.

To toggle providers on/off:

In the POS

1. In the POS, click on the Settings button.

2. Click on Providers management.

3. Use the On/Off switch to enable or disable the provider.

In the Admin Portal

1. In the Admin Portal, navigate to Providers.

2. Tick or untick the Active? box.

Deliveroo and Uber Eats will automatically update. However, Just Eat does not support this functionality. To disable Just Eat, you need to go to your Just Eat Admin Portal or to the physical order pad.