Boss It Docs
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  • Users and Access
    • Logging In
    • User Roles
    • Shared Logins - Not Recommended
    • Adding a Staff Member
    • Resetting a Staff Member's Credentials
    • Disabling a Staff Member
    • Disabled Account
    • POS Auto Logout Feature
  • Services
    • Service Types
      • Table
        • Areas and Tables
        • Managing Floor Plan
      • Takeaway
      • Collection
      • Delivery
    • Adding a Service
    • Activating / Deactivating a Service
    • Service Configuration
    • Favourite Service
    • Quick Pay
    • Changing Service of an Order
    • Filtering by Service
    • Waiting Room
    • Product Pricing and Availability by Service
    • Reports on Services
    • Availability of Services Online
    • Availability of Services on the Kiosk
    • Filtering Orders by Service in the Admin Portal
  • Providers / Channels
    • Toggling Providers On/Off
    • Menu Syncing
    • Product Pricing and Availability by Provider
    • Reports on Providers
    • Filtering Orders by Provider in the Admin Portal
  • POS
    • Order Creation
      • Service Conditions
        • Table
        • Takeaway
        • Collection
        • Delivery
      • Customer Details
      • Address / Delivery
      • Pre Order
      • Menu
      • Adding a Product
        • Product Behaviour
        • Modifying Components
        • Meals
        • Notes
        • Custom Product
        • Product Search
        • Quick Actions
        • Course Assignment (Table Service Only)
      • Removing a Product
      • Checkout
        • Checkout vs Send
        • Payments
          • Payment Types
            • Card Payment
              • Configuring VivaWallet Integration (POS)
            • Cash Payment
          • Multiple Payments and Split Bills
          • Payment History
          • Refunds
            • Full Refund
            • Partial Refund
        • Adjustments
          • Delivery Charge Adjustment
          • Service Charge Adjustment
          • Adjustment History
        • Urgency Levels
        • Receipt Printing
        • Order Notes
        • Assigning a Buzzer Number
      • Customer Details
  • Kiosk
    • Supported Devices
    • Initial Setup
    • Order Creation
      • Customer Identification
      • Choosing a Service
      • Menu
      • Product Customisation
      • Product Upsells
        • Creating Product Upsells
      • Basket
      • Basket Upsells
        • Basket Upsell Configuration
      • Checkout
        • Card Payments
      • Receipt Printing
      • Starting a New Order
        • Inactivity Timeout
        • Manual Reset
    • Alcohol
      • Setting Alcohol Flag
  • Web / App
    • Services
      • Service Conditions for Delivery
      • Service Availability
    • Order Creation
      • Venue Selection
      • Customer Identification
        • Sign Up Requirements
        • Phone Number Verification
        • Account Settings
      • Menu
        • Navigating the Menu
        • Product Information
        • Product Customisation
          • Regular
          • Meals
          • Product Upsells
      • Basket
      • Basket Upsells
      • Checkout
        • Payment Options
          • Configuring Payment Options on Web/App
      • Order Confirmation
      • Order Status
      • Driver Tracking
      • Order Completion
        • Customer Reviews
    • Time Slots
    • Configurable Messages
    • Website Configuration
    • Tips
    • Minimum Order Values
      • Minimum Order Value for Online Orders
        • Setting the Minimum Order Value for Online Orders
      • Minimum Order Value for Discount Eligibility
        • Setting the Minimum Order Value for Discount Eligibility
      • Minimum Order Value for Using Points
        • Setting the Minimum Order Value for Using Points
    • App - Key Differences
      • Location Permissions
      • QR Code
      • Review Photo
      • Notifications
      • Active Order Visibility
      • Refer a Friend
    • App Navigation
      • Sign Up
      • Order Creation
        • Service and Venue Selection
        • Menu
          • Departments
          • Product Search
          • Adding a Product
          • Product Customisation
        • Basket Management
        • Alcohol (App)
          • Setting Alcohol Flag
        • Checkout
        • Order and Delivery Tracking
      • Profile
        • Account and Profile
        • Order History
        • Wallet
        • Saved Addresses
        • Marketing Preferences
        • Allergen
        • Legal
        • Contact Us
        • Verify Phone Number
        • Log Out
    • Active Hours for Products
      • Setting Up Price Levels
      • Assigning Price Levels to Variable Products
    • Department Hours
      • Assigning Department Hours
  • Call Centre
    • Call Centre Link
    • Customer Lookup
    • Order Creation
      • Service and Venue Selection
      • Menu
        • Departments
        • Product Search
        • Adding and Customising Products
      • Checkout
      • Payment
      • Order Details
      • Orders Map View Tab
      • SMS Delivery Tracking
    • Order History Tab
    • Customers Tab
  • Integrations
    • Food Aggregators
    • Two-Way Integration
    • Menu Syncing to Food Aggregators
    • Order Numbering
    • Delivery Areas and Charges
    • Customer Information from Integrations
    • Enabling Integrations
  • Vouchers
    • Creating Vouchers
    • Activating / Deactivating Vouchers
    • Vouchers in the POS
      • Selling Vouchers (POS)
      • Redeeming a Voucher (POS)
    • Vouchers in the Web/App
      • Voucher Purchase (Web)
        • Voucher Purchase Confirmation
      • Redeeming a Voucher (Web)
      • Redeeming a Voucher (App)
      • Adding a Voucher to Wallet (Web)
      • Adding a Voucher to Wallet (App)
      • Voucher Sharing (App)
    • Vouchers Reports
  • Discounts
    • Types of Discounts
    • Creating Preset Discounts
      • Assigning Discounts to Specific Users for Web/App
    • Discount Block (Web/App only)
      • Blocking Discounts for Specific Products
      • Discount Block
      • Override Product Block
    • Discounts in the POS
      • Discount-Related Permissions (POS)
      • Applying Discounts (POS)
      • Discount History
      • Removing a Discount (POS)
    • Discounts in the Web/App
      • Applying Discounts (Web/App)
    • Discount Reports
  • Points
    • Restrictions on Points
    • Issuing Points
    • Points in the Kiosk
      • Redeeming Points (Kiosk)
    • Points in the POS
      • Redeeming Points (POS)
    • Points in the Web/App
      • Redeeming Points (Web/App)
      • Reward Shop (App only)
        • Redeeming Products on Reward Shop
        • Reward Shop Management
    • Loyalty Migration
  • Workload
    • Workload-Related Permissions
    • Setting Workload Modes
    • Defining Workload Modes
    • Workload Mode for Scheduled Orders
  • Events
    • Venue Transfer
  • Delivery Areas
    • Defining Delivery Areas
    • Delivery Surcharges
    • Configuring the Delivery Fee
    • System Behaviour
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Services

Service TypesAdding a ServiceActivating / Deactivating a ServiceService ConfigurationFavourite ServiceQuick PayChanging Service of an OrderFiltering by ServiceWaiting RoomProduct Pricing and Availability by ServiceReports on ServicesAvailability of Services OnlineAvailability of Services on the KioskFiltering Orders by Service in the Admin Portal
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