# Open Orders

{% hint style="info" %}
Orders appear in the report based on their ETA, not the creation time.
{% endhint %}

The **Open Orders** section of the End of Day Report lists all unpaid and incomplete orders that require follow-up. When action is needed, this section is **highlighted in red** to draw attention. For each open order, the following details are displayed:

* **Order Number** — Unique identifier of the order.
* **Created at (timestamp)** — Date and time the order was created.
* **Service Type** — The mode of service.
* **Total Amount** — The total value of the order.
* **Paid?** — Indicates whether payment has been made.
* **Status** — The current progress of the order.
* **Actions**
  * Mark as Paid
  * Update Status
  * Comp
  * Void

{% hint style="info" %}
Comp and Void actions are only available on the same day. Tags cannot be applied retroactively.
{% endhint %}

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<figure><img src="/files/tZNC4pxPGjQPcaTLpFVK" alt=""><figcaption></figcaption></figure>


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