# Service Configuration

Each service can be configured in the [**Admin Portal**](https://admin.gobossit.com/)**.**

1. In the [**Admin Portal**](https://admin.gobossit.com/), navigate to **Channels > Services**.
2. Select the service and go to **Config** tab.

## Delivery fee amount

This sets the **base amount** for the **delivery fee**. Surcharge zones can increase this value.

> **Note**: This amount can be adjusted manually for each order in the POS at checkout.

## Driver surplus

This sets the amount that is given to the delivery driver on top of the delivery fee amount for every order.

> **Note:** This can be set to negative values (e.g., -€1.00, -€2.00). This results in lower driver payment than delivery fee.

[driver-surplus](https://docs.bossithq.com/pos/driver-station/driver-fee-types/driver-surplus "mention")

## Time slot days

Venues can allow customers to book a time slot **up to a specified number of days in advance**.

## Online pre order hours buffer

This sets the minimum time gap (in hours) required between when a pre-order is placed and when it can be scheduled for fulfilment. It ensures staff have adequate preparation time.

## Time slot interval

Time slots are shown in defined intervals.

> Available intervals are 5, 10, 15, 30, or 60 minutes.

## Scheduled order quantity limit

The capacity of a time slot for scheduled online orders for the service.

## Online checkout note

This is a **message** shown to customers at **online checkout** (e.g., instructions, disclaimers).

## Online order confirmation note

This is a **message** shown to the customer **after they place an order online**. It appears on the online order details / history page.

## Alert for payment selection

When ticked, the POS will display a message saying *"Continue without payment?"* if **no payment method was selected**. This prevents staff from accidentally skipping payment collection.

> Delivery service would not usually have this alert since payment is often collected after delivery.
>
> Takeaway service, however, typically require payment upfront, so the alert should remain enabled to ensure staff don’t skip payment unintentionally.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2FqWkq4ctSVYIvnzR4kAgC%2Fimage.png?alt=media&#x26;token=eb10820a-7ba0-42f9-a031-95b44f5046bb" alt=""><figcaption></figcaption></figure>

## Alert on new order completion

On the POS, when a staff member clicks on the Complete button, it will display a message saying *“Are you sure this order should be completed? Any orders that are completed will not go to cooking / KDS screens.”.* This **prevents premature completion of orders** where the button is clicked by accident.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2FBkNI4WW1We6WaXxa4qPH%2Fimage.png?alt=media&#x26;token=8c092ad7-262c-4777-bf83-2a9a693b4590" alt=""><figcaption></figcaption></figure>

## Allow quick payment in order flow

This enables Quick Pay to be accessible in order creation. [quick-pay](https://docs.bossithq.com/services/quick-pay "mention")

## Auto complete order on quick payment

This enables auto-complete for orders processed via Quick Pay. [quick-pay](https://docs.bossithq.com/services/quick-pay "mention")

## Online minimum order value

This sets the lowest order amount a customer must reach to place an order online.

## Show orders on waiting room

When the waiting room and this configuration are both enabled, orders from this service go to the Waiting Room first. [waiting-room](https://docs.bossithq.com/pos/waiting-room "mention")

## Online allow pre orders

When enabled, customers can place online orders for a future time or date, rather than only for immediate fulfilment.