# Service Configuration Each service can be configured in the [**Admin Portal**](https://admin.gobossit.com/)**.** 1. In the [**Admin Portal**](https://admin.gobossit.com/), navigate to **Channels > Services**. 2. Select the service and go to **Config** tab. ## Delivery fee amount This sets the **base amount** for the **delivery fee**. Surcharge zones can increase this value. > **Note**: This amount can be adjusted manually for each order in the POS at checkout. ## Driver surplus This sets the amount that is given to the delivery driver on top of the delivery fee amount for every order. > **Note:** This can be set to negative values (e.g., -€1.00, -€2.00). This results in lower driver payment than delivery fee. [Driver Surplus](/pos/driver-station/driver-fee-types/driver-surplus.md) ## Time slot days Venues can allow customers to book a time slot **up to a specified number of days in advance**. ## Online pre order hours buffer This sets the minimum time gap (in hours) required between when a pre-order is placed and when it can be scheduled for fulfilment. It ensures staff have adequate preparation time. ## Time slot interval Time slots are shown in defined intervals. > Available intervals are 5, 10, 15, 30, or 60 minutes. ## Scheduled order quantity limit The capacity of a time slot for scheduled online orders for the service. ## Online checkout note This is a **message** shown to customers at **online checkout** (e.g., instructions, disclaimers). ## Online order confirmation note This is a **message** shown to the customer **after they place an order online**. It appears on the online order details / history page. ## Alert for payment selection When ticked, the POS will display a message saying *"Continue without payment?"* if **no payment method was selected**. This prevents staff from accidentally skipping payment collection. > Delivery service would not usually have this alert since payment is often collected after delivery. > > Takeaway service, however, typically require payment upfront, so the alert should remain enabled to ensure staff don’t skip payment unintentionally.
## Alert on new order completion On the POS, when a staff member clicks on the Complete button, it will display a message saying *“Are you sure this order should be completed? Any orders that are completed will not go to cooking / KDS screens.”.* This **prevents premature completion of orders** where the button is clicked by accident.
## Allow quick payment in order flow This enables Quick Pay to be accessible in order creation. [Quick Pay](/services/quick-pay.md) ## Auto complete order on quick payment This enables auto-complete for orders processed via Quick Pay. [Quick Pay](/services/quick-pay.md) ## Online minimum order value This sets the lowest order amount a customer must reach to place an order online. ## Show orders on waiting room When the waiting room and this configuration are both enabled, orders from this service go to the Waiting Room first. [Waiting Room](/pos/waiting-room.md) ## Online allow pre orders When enabled, customers can place online orders for a future time or date, rather than only for immediate fulfilment. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bossithq.com/services/service-configuration.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.