Creating a Product

  1. In the Admin Portal, navigate to Menu > Products.

  2. Click Add product.

  3. Configure the details:

    1. Name — Name of the product for internal reports and POS

    2. External Name — Name of product visible to customers online & on integrations.

    3. KDS Ticker Name — Used in the KDS bottom bar for reference

      KDS Bottom Bar

    4. Printing name — Name of product on receipt.

    5. Department — Assign to appropriate department(s) for POS and Kiosk

    6. Online department — Assign to appropriate department(s) for Web and App

    7. Brands — Assign which brand(s) the product belongs to

    8. PLU — Automatically generated value (can be manually overridden)

    9. Product type — Regular, Detailed, Meal, Combo, or Splittable

    10. Price type

      • Fixed — Product pricing is the same all the time.

      • Variable — Product pricing allows variation depending time or day.

    11. Sold individually — Whether item appears in product lists (Turn off for toppings that shouldn't be sold alone)

    12. Active? — Toggle availability

  4. Click Create.

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