# Auto-Dispatch Deliveries

The Auto-Dispatch feature automates the process of assigning deliver orders to drivers. When this feature is enabled, the system automatically assigns new delivery orders.

## How Auto-Dispatch Assigns Drivers

The system selects the driver who can complete the delivery **fastest and most efficiently**.

1. **The system checks which drivers are available.**

   A driver is considered available if they are:

   * **Waiting at the venue**, ready for their next delivery, or
   * **On their way back to the venue** after completing a previous order.

   These drivers are the only ones eligible for assignment. Drivers who are currently delivering and drivers who are offline are not considered.
2. **The system checks each driver's current workload.**

   If a driver already has other active deliveries assigned, the system factors that in when deciding if they should receive more.
3. **The system looks at driver locations.**

   Driver's real-time locations are used to understand how close they are to the venue and how quickly they can reach the next order.
4. **The system calculates who can deliver the fastest.**

   For each available driver, the system estimates:

   * How far they are from the venue
   * How long their current route will take if they already have orders
   * How quickly they could complete the new delivery

   This helps determine the most efficient option.
5. **The system removes drivers who are not suitable.**

   Drivers may be excluded if:

   * They already have the maximum number of assigned deliveries allowed, or
   * They say they are waiting at the venue, but their location shows they are too far away.
6. **The system assigns the best driver.**

   For each order, the system finds the best eligible driver. This means the one who can deliver fastest.

{% hint style="info" %}
If a driver is waiting in the venue, they're assigned immediately. If a driver is returning to the venue, the can only be assigned if they're close enough to the venue.
{% endhint %}

## How to Enable Auto-Dispatch

[Drivers and Delivery](/venue-details-configuration/drivers-and-delivery.md#auto-dispatch-deliveries)

1. In the [**Admin Portal**](https://admin.gobossit.com/)**,** navigate to **Venue > Venue Config.**
2. Go to the **Drivers and Delivery** tab.
3. Tick the **Auto-dispatch deliveries** option.


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