Auto-Accept Configuration

Auto-accept is configured at the brand and provider level. This determines whether external orders are automatically accepted or require manual confirmation.

To enable or disable auto-accept:

  1. In the Admin Portal, navigate to Services > Brand Providers.

  2. Select the relevant brand and provider.

  3. Go to Configuration tab.

  4. Enable or disable Need User Confirmation.

    1. Enabled — Orders require manual acceptance by staff

    2. Disabled — Orders automatically enter the system without manual intervention

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