> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/pos/order-creation/customer-details-1.md).
# Customer Details
The POS includes a **Customers** tab where you can view and manage all customers registered in the system.
#### Key features:
* Search — look up customers using their name, phone number, or email address
* Edit — update customer details as needed
* Block — prevent specific customers from placing orders if necessary
## Accessing Customer Details within an Order
You can access Customer Details within an order by going to the **Customer details** tab on the Checkout page
## Linking POS Order to Online Account
1. On the Checkout page, go to the **Customer details** tab.
2. Click on the **QR** button for scanning.
The system will automatically link the POS order to their online account, allowing their loyalty to sync.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.bossithq.com/pos/order-creation/customer-details-1.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.