# Retroactive Refund in the POS

Once a retroactive refund is issued, the original order remains intact. A negative sale order is created in Order History with the date the refund is issued.

## Negative Sale Order

A negative sale order is created in Order History with the date the refund is issued. Sales, payment totals, and VAT liability are reduced for the day the refund was processed.

<figure><img src="/files/K0qbnVRwzaQj5T6DKKTc" alt=""><figcaption></figcaption></figure>

## Original Order

The original order remains intact. However, if we go back to the retroactive refund screen, refunded items are **greyed out** and are unavailable for further refunds.

<figure><img src="/files/d9mjKNu501BFSbV22ISZ" alt=""><figcaption></figcaption></figure>

## Multiple Retroactive Refunds for the Same Order

When another retroactive refund is created for the same order, it will create a new negative sale order for the day the second refund is issued.

<figure><img src="/files/etmXDT7lpJdKfKRGWCqu" alt=""><figcaption></figcaption></figure>


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