# Adding a User

## Adding a User

{% tabs %}
{% tab title="In the Admin Portal" %}

#### In the Admin Portal:

1. Log in to the [**Admin Portal**](https://admin.gobossit.com/) and navigate to **Workforce > Users.**
2. Click **Add user**.
3. Fill in the **user’s information**:
   1. **Name**
   2. **Phone Number** (including country code, e.g., 353 or 44)
   3. **Email Address**
   4. **Profile Type**
   5. **Permission level** (if set, see [permission-presets](https://docs.bossithq.com/users-and-access/user-permissions/permission-presets "mention") for details)
   6. **Show in Schedule? —** Toggle whether the user appears in Shift Schedule or not (see [shift-schedule](https://docs.bossithq.com/users-and-access/shift-schedule "mention") for details)
4. Click **Create**. The user will receive their Personal PIN and Venue PIN via **SMS and Email**.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2F0nrMHKZraA97cH1pmAJ9%2Fimage.png?alt=media&#x26;token=a48be303-9619-49fa-9716-cd9a80791288" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="In the POS" %}

#### In the POS:

1. In the POS, click on the **Settings** icon.
2. Select **Users Management**.
3. Click **Add User.**
4. Fill in the **user’s information**:
   1. **Name**
   2. **Phone Number** (including country code, e.g., 353 or 44)
   3. **Email Address**
   4. **Role**
   5. **Permission level** (if set, see [permission-presets](https://docs.bossithq.com/users-and-access/user-permissions/permission-presets "mention") for details)
5. Click **Create**. The user will receive their Personal PIN and Venue PIN via **SMS and Email**.

<figure><img src="https://1925381409-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cJdZdmiiIn3u107Grmv%2Fuploads%2Famfoa95qCofs77iCgLZt%2Fimage.png?alt=media&#x26;token=f1e0a7ce-6084-4417-8365-31cba80ba155" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

## Receiving Credentials

Once a user is **created** or if a user's **credentials are reset**, they will receive their PIN via **SMS and Email**.

**For the Personal PIN:**

> Subject: Your PIN
>
> Message: Your personal PIN: 3220 (This PIN is to log in to your Driver app if you are set up as a driver or to assign your POS and KDS if you have manager permissions)

**For the Venue PIN:**

> Subject: Your PIN
>
> Message: Your PIN for venue Flame Pizza Ballsbridge: 3737 (This PIN allows you access to the POS to carry out day to day transactions)