> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/users-and-access/adding-a-user.md).

# Adding a User

## Adding a User

{% tabs %}
{% tab title="In the Admin Portal" %}

#### In the Admin Portal:

1. Log in to the [**Admin Portal**](https://admin.gobossit.com/) and navigate to **Workforce > Users.**
2. Click **Add user**.
3. Fill in the **user’s information**:
   1. **Name**
   2. **Phone Number** (including country code, e.g., 353 or 44)
   3. **Email Address**
   4. **Profile Type**
   5. **Permission level** (if set, see [Permission Presets](/users-and-access/user-permissions/permission-presets.md) for details)
   6. **Show in Schedule? —** Toggle whether the user appears in Shift Schedule or not (see [Shift Schedule](/users-and-access/shift-schedule.md) for details)
4. Click **Create**. The user will receive their Personal PIN and Venue PIN via **SMS and Email**.

<figure><img src="/files/t3vggJuqwGgwmfqUyRHO" alt=""><figcaption></figcaption></figure>
{% endtab %}

{% tab title="In the POS" %}

#### In the POS:

1. In the POS, click on the **Settings** icon.
2. Select **Users Management**.
3. Click **Add User.**
4. Fill in the **user’s information**:
   1. **Name**
   2. **Phone Number** (including country code, e.g., 353 or 44)
   3. **Email Address**
   4. **Role**
   5. **Permission level** (if set, see [Permission Presets](/users-and-access/user-permissions/permission-presets.md) for details)
5. Click **Create**. The user will receive their Personal PIN and Venue PIN via **SMS and Email**.

<figure><img src="/files/4s1VXdoLDiwWqUCm5bh6" alt=""><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

## Receiving Credentials

Once a user is **created** or if a user's **credentials are reset**, they will receive their PIN via **SMS and Email**.

**For the Personal PIN:**

> Subject: Your PIN
>
> Message: Your personal PIN: 3220 (This PIN is to log in to your Driver app if you are set up as a driver or to assign your POS and KDS if you have manager permissions)

**For the Venue PIN:**

> Subject: Your PIN
>
> Message: Your PIN for venue Flame Pizza Ballsbridge: 3737 (This PIN allows you access to the POS to carry out day to day transactions)


---

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