> For the complete documentation index, see [llms.txt](https://docs.bossithq.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bossithq.com/users-and-access/logging-in.md).

# Logging In

## Understanding the PIN Types

There are two types of PINs used in the system:

#### **Personal PIN**

* Used for
  * logging into the **Admin Portal**
  * logging in **initially to the POS** (when entering a phone number)
  * logging in to the **Driver App**
* Always used in combination with the user’s phone number (including the country code).

{% hint style="success" %}
**Rule of Thumb**: If you are entering a phone number, always use the Personal PIN.
{% endhint %}

#### **Venue PIN**

* Used when a staff member logs into the **POS without entering their phone number**.
* This PIN identifies the user **within a specific venue**.
* A staff member working across **multiple venues** will be assigned a **different Venue PIN for each location**.
* Note: A staff member cannot have the same Venue PIN across different locations. This will be a clash of numbers for people.

## Logging In to the Admin Portal

1. Visit[ https://admin.gobossit.com/](https://admin.gobossit.com/).
2. Enter your **phone number, including the country code**.
3. Input your **Personal PIN** to log in.

## Logging In on the POS

#### Phone Number and Personal PIN Login 

This method is typically used **once** or **rarely**, usually when a staff member is logging into a new device for the first time.

1. On the POS screen, enter your **phone number (with country prefix)** and **your Personal PIN**.
2. Select the appropriate **venue** and **device**. 
3. You’ll then be logged in and can begin using the POS.

#### Venue PIN Login

This is the **standard daily login** used by most staff members.

1. On the POS screen, enter your **Venue PIN (no phone number required)**.
2. You’ll be logged in and identified for that specific venue.

## Logging In on the Driver App

Log in using your **phone number and Personal PIN**.


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