User Profile Types

Role Hierarchy

1. Owner

2. Senior Manager

3. Manager

4. Supervisor

5. Staff

6. Driver

Profile Type-Based Access and Visibility

Staff Visibility

Users can only view and manage users below them. For example:

• An Owner can view and manage all other roles.

• A Manager can view and manage Supervisors, Staff, and Drivers, but not Owners, Senior Managers, and other Managers.

Note: A user cannot view or edit their own permissions. Only someone in a higher role can make such changes.

Profile Type Specifics

Admin Portal Access

Staff and Drivers cannot use the Admin Portal.

Order Visibility in the POS

The system automatically limits what orders different users can see based on their profile type. Lower-level users (like drivers and staff) can only see orders for the current shift, while managers and supervisors can see orders for the current shift plus future orders. Owners and senior managers can see everything, including past orders.

Payment Method Visibility

Drivers can never view payment methods.