Customer Reviews

Customers

Customers are able to submit reviews upon order completion.

1. Go to Account Settings.

2. Click Order History.

3. Click on the specific order.

4. Click Review order.

Venue

Venue managers can view and reply to customer reviews.

1. In the Admin Portal, go to the group level.

2. Navigate to Reviews. You will now see a list of reviews made with the corresponding details:

   1. Star rating

   2. Date and time

   3. Venue

   4. Image (optionally added to reviews from the App)

Venue managers can also respond to reviews. To do so:

1. Click on the specific review.

2. Click Respond.

3. Enter your message.

4. You can also award points. The currency equivalent of the points is also shown.

5. Click Confirm.